Last updated: April 22, 2026
Introduction
A1 Heating ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at a1heating.ca.
Information We Collect
We may collect the following types of information:
- Personal information you provide voluntarily — such as your name, email address, phone number, and mailing address when you request a quote, contact us, or sign up for our membership program.
- Automatically collected information — such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data is collected through cookies and similar technologies (see below).
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how our site is used. Specifically, we use:
Google Analytics (GA4)
We use Google Analytics to collect anonymized data about website traffic and usage patterns. Google Analytics uses cookies to track visitor interactions. The information generated is transmitted to and stored by Google. We use this data to understand how visitors use our site so we can improve it. Google Analytics data is processed in accordance with Google's Privacy Policy.
Google Ads (AdWords) & Remarketing
We use Google Ads conversion tracking and remarketing cookies to measure the effectiveness of our advertising campaigns and to show relevant ads to users who have previously visited our website. These cookies allow Google to display our ads on third-party websites across the internet. You can opt out of Google's use of cookies by visiting Google Ads Settings.
Google Tag Manager
We use Google Tag Manager to manage and deploy marketing tags (snippets of code) on our website without modifying the code directly. Google Tag Manager itself does not collect personal information, but it facilitates the deployment of tags that may.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.
How We Use Your Information
- To respond to your inquiries, quote requests, and service bookings
- To provide and improve our HVAC services
- To send appointment confirmations and service-related communications
- To analyze website usage and improve our site experience
- To display relevant advertisements through Google Ads
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business (such as Google for analytics and advertising), provided they agree to keep this information confidential.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Analytics data is retained according to our Google Analytics settings.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications
- Opt out of Google Ads personalization via Google Ads Settings
- Install the Google Analytics Opt-out Browser Add-on
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: